Combining POMDPs trained with User Simulations and Rule-based Dialogue Management in a Spoken Dialogue System

نویسندگان

  • Sebastian Varges
  • Silvia Quarteroni
  • Giuseppe Riccardi
  • Alexei V. Ivanov
  • Pierluigi Roberti
چکیده

Over several years, we have developed an approach to spoken dialogue systems that includes rule-based and trainable dialogue managers, spoken language understanding and generation modules, and a comprehensive dialogue system architecture. We present a Reinforcement Learning-based dialogue system that goes beyond standard rule-based models and computes on-line decisions of the best dialogue moves. The key concept of this work is that we bridge the gap between manually written dialog models (e.g. rule-based) and adaptive computational models such as Partially Observable Markov Decision Processes (POMDP) based dialogue managers.

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تاریخ انتشار 2009